FREAQUENTLY ASKED QUESTIONS..
01. What payment methods do you accept?
We accept major credit and debit cards including Visa, Mastercard, American Express, and Discover. We also offer payment via PayPal for secure transactions.
02. How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days and shipping times range from 3-7 business days.
03. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination. International customers are responsible for any customs duties or taxes.
04. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or through the courier's tracking system.
05. Is my personal information secure when shopping on your website?
Yes, we take the security of your personal information very seriously. Our website uses SSL encryption to protect your data during transmission. We also adhere to strict privacy policies and do not share your information with third parties without your consent.
06. How can I contact customer support for assistance?
Our customer support team is here to help! You can reach us via email at support@urbanglowhub.tech during our business hours. Feel free to also use the contact form on our website to send us a message, and we'll respond promptly to assist you.
